Case study
Albatros France
A Ruby on Rails web app digitalizing an orthotics and prosthetics specialist’s processes, plus a full redesign of its website with Hugo.
V1 delivered
Context
Albatros France is a specialist in large-scale orthotics and prosthetics, structured around several agencies and subsidiaries. Its organization is built around three complementary units: field teams working directly with patients and healthcare professionals, the administrative department in charge of case management, and the production workshop responsible for manufacturing devices through to delivery.
A Custom Web Application
We designed and built a custom Ruby on Rails web application to digitalize Albatros France’s processes and move toward a “paperless” workflow; its V1 has now been delivered. The tool makes planning, production tracking and communication between departments and with patients easier, while providing better visibility over production time and workload indicators.
The application is available on mobile (Progressive Web App – PWA) as well as on desktop, both online and offline.
Our Support Before Development
The project began with a three-day immersion and diagnostic phase on site to clarify all workflow processes. This stage included user interviews, on-site observations, meetings, and an in-depth analysis of existing processes and tools. It concluded with a formal diagnostic and the drafting of detailed project specifications.
Website Redesign
We also carried out a complete redesign of Albatros France’s showcase website ↗, built with Hugo.
Our approach
- An analysis of the previous website
- A study of the client’s expectations and needs, as well as those of its various users: employees from several departments, partners, patients and families
- A proposal for a new visual identity
- The use of illustrations by Capucine ALBARET and photos by Julien DOMEC
- A CMS so the client can manage its content independently
- Matomo integration for analytics
- Website security
- Attention to accessibility, responsive design and performance
- Work on metadata, redirects, and more
Features
- An interactive map of France showing agencies, subsidiaries and teams
- A playful form to request customized devices
- A QR code leading to the product instructions page
- Password-protected areas (staff and healthcare professionals)
Team
Design and development: Marie D’Huyvetter, Audrey Belliot, Thomas Sevestre
Gallery
What the client says
A great collaboration for our new website and web application! Thank you for your attention, your availability, and your involvement. You took the time to understand our business and our needs, with simple and warm exchanges. A beautiful result and a real relationship of trust!
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